Banks / Lending firms / credit bureaus have spent many years looking for ways to reduce the cost of operation, increase efficiency and to enhance their customer experience. But inefficiencies remain from decades of ‘throwing bodies’ at operational gaps. Now, thanks to technologies like robotic process automation (RPA), is rapidly expanding to more mundane parts… Continue reading Robotic Process Automation: Automate manual task to create efficiency
Month: September 2019
Digitized credit risk management: Approach and benefits to lenders
When you lend money and provide credit, you put yourself in a vulnerable position. Smart lenders minimize their credit risk by knowing exactly what they are getting into, and how predictable they can forecast activity on the loans. To boost the quality of the overall loan portfolio, lending firms need to reset their value focus… Continue reading Digitized credit risk management: Approach and benefits to lenders
Chatbots – Your AI-based virtual assistant
Chatbots are changing the way brands interact with their customers, and when the chatbot is of high quality, those changes are usually positive. Businesses can reduce customer service costs by up to 30% by implementing conversational solutions like chatbots. over 80% of service queries are repetitive, and a virtual assistant that can cut down wait… Continue reading Chatbots – Your AI-based virtual assistant
Real-time Dashboards: Your key to making faster & better decisions
Data overload is a fact that many enterprises are currently struggling with. At times it can be difficult enough just trying to get the data you need from a variety of different platforms. A business dashboard tracks the data that is important to you from various sources and presents that information in an easy-to-understand dashboard.… Continue reading Real-time Dashboards: Your key to making faster & better decisions
The Cloud – A game-changer for your business
Cloud computing is just another revolution in how computing power is delivered to a business. It allows businesses to store all data on remote servers, making it easier and cost-effective for both internal users and customers to access it from any place, any time. Small business owners who want to reduce costs without sacrificing their… Continue reading The Cloud – A game-changer for your business
Rise of the Machines: Automation is reshaping business operations
In this ever-changing world, businesses need to pursue strategies which reduce cost, save time and increase efficiency. Businesses need to evolve quickly, make sure you keep abreast of the latest automation possibilities within your business sector. Any business that wants to stand out should consider automation, which can simplify change company’s operations, not to mention… Continue reading Rise of the Machines: Automation is reshaping business operations