Customer attrition is a big business killer and every business deals with it. It is one of the few metrics that can be directly correlated to revenue. Reduce attrition among paying customers, and you’ll be rewarded with higher revenue, guaranteed. It’s a tough situation for businesses, but one that can be tackled and overcome. So, how businesses can reduce churn and save your bottom line? Many companies… Continue reading Is customer attrition silently killing your business?
